FAQs & answers
Everything you've always wanted to know
General Information
What does Xpress seals GmbH do?
Xpress seals GmbH specialises in seals and sealing systems for hydraulic, pneumatic, rotary and static applications. Fast availability and custom manufacturing are our core strengths. In addition to standard components, custom-made seals up to a diameter of 1,500 mm (59”) are manufactured within the shortest possible time. In addition, xpress seals distributes specialised machinery and equipment, supplied directly to cylinder manufacturers and hydraulic cylinder repair workshops.
Which industries does Xpress seals supply?
Typical industries include:
We are happy to review your specific application.
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We are happy to review your specific application.
Does Xpress seals provide consultation?
Yes. We provide comprehensive consultation on the selection, design and material choice of your seals. The basis for this is your operating data (medium, temperature, pressure, speed).
Products & Materials
Which seals does xpress seals offer?
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Which materials are available?
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What temperature and media resistance is guaranteed?
This depends on the material used, for example:
We recommend a compatibility check in all cases.
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We recommend a compatibility check in all cases.
Are food-grade and FDA-compliant materials available?
On request, we supply materials compliant with:
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Custom Manufacturing & Express Service
Does Xpress seals manufacture seals according to drawings or samples?
Yes. We manufacture seals according to individual specifications.
Production is possible based on:
Production is possible based on:
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Is an express service available?
Yes. Same-day express manufacturing is possible.
This depends on quantity, material and geometry
This depends on quantity, material and geometry
What is the minimum order quantity (MOQ)?
1 piece.
Technical Data & Standards
Which standards does xpress seals manufacture to?
Depending on the product:
Tolerances and groove dimensions depend on the specific application.
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Tolerances and groove dimensions depend on the specific application.
Which information is required for seal design?
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Alternatively, simply provide the original manufacturer’s part number – we will cross-reference it.
What are the maximum pressure and speed ratings?
These depend on the profile and material.
Please provide the operating data so we can verify suitability and recommend an appropriate sealing system.
Please provide the operating data so we can verify suitability and recommend an appropriate sealing system.
Ordering & Delivery
How can I place an order?
Orders can be placed via e-mail, telephone or WhatsApp.
Please specify:
Please specify:
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What delivery times can generally be expected?
We deliver promptly:
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Which shipping methods and costs apply?
Standard and express shipping are provided with tracking.
Costs depend on weight, destination and service level.
Costs depend on weight, destination and service level.
Is international shipping possible?
Yes. We ship throughout Europe and worldwide.
Export documentation is provided.
Export documentation is provided.
Quality & Certifications
How is quality assured?
We provide:
Inspection reports can be issued on request.
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Inspection reports can be issued on request.
Which certifications can xpress seals provide?
ISO 9001:2015 certification
Material certificates (e.g. FDA, REACH, RoHS, conflict minerals, TSCA) on request
Material certificates (e.g. FDA, REACH, RoHS, conflict minerals, TSCA) on request
Is traceability available?
Yes. Batch identification and documentation are available.
Installation, Maintenance & Storage
Do you provide installation recommendations?
Yes. We recommend:
Avoid twisting and always observe the correct installation direction.
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Avoid twisting and always observe the correct installation direction.
What lubrication should be used?
Use compatible assembly and operating media.
Mineral oils, synthetic oils or water/glycol may be used depending on the material.
Mineral oils, synthetic oils or water/glycol may be used depending on the material.
How should elastomer seals be stored?
Store in a cool, dry and dark place, avoid ozone and UV exposure, and keep in original packaging.
Guidelines according to ISO 2230 apply.
Guidelines according to ISO 2230 apply.
Returns, Complaints & Warranty
What if something does not fit?
Please contact us with:
We will review your request promptly and find a solution.
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We will review your request promptly and find a solution.
Cancellation / returns
Standard products (stock items):
Returns are possible after prior consultation. Please contact us.
Custom-made products (individual solutions):
As these products are manufactured specifically for you, they are excluded from cancellation.
This does not apply in cases of defective goods.
Returns are possible after prior consultation. Please contact us.
Custom-made products (individual solutions):
As these products are manufactured specifically for you, they are excluded from cancellation.
This does not apply in cases of defective goods.